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Help Scout

Help Scout

Customer support that feels human

Customer Supportsubscriptionhelpscout.com →

Overview

Help Scout is a shared inbox and customer support platform for teams that want to provide email, chat, and self-service support with a personal, human touch.

Features

  • —Shared inbox
  • —Live chat (Beacon)
  • —Help center (Docs)
  • —Workflow automation
  • —Collision detection
  • —Customer profiles
  • —AI Summarize and Drafts
  • —Reporting

Pricing

subscription15-day free trial.
PlanPriceNotes
Standard$20/moPer user/month.
Plus$40/moPer user/month.
Pro$65/moPer user/month.
View pricing page →

Best for

StartupSMB

Integrations

SlackShopifySalesforceHubSpotJiraZapier

Part of

Customer Support StackCustomer Success Stack

Alternatives

Zendesk

Zendesk

The complete service solution, powered by AI

Intercom

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Freshdesk

Freshdesk

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Crisp

Crisp

The all-in-one customer messaging platform

Comparisons

Zendesk vs Help ScoutIntercom vs Help ScoutHelp Scout vs FreshdeskHelp Scout vs Crisp

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