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Freshdesk

Freshdesk

Delight your customers with effortless support

Customer SupportFree planfreemiumfreshworks.com →

Overview

Freshdesk is a cloud-based customer support platform offering multi-channel ticketing, AI-powered automation, and self-service portal for support teams of any size.

Features

  • —Multi-channel ticketing
  • —AI-powered automation
  • —Self-service portal
  • —SLA management
  • —Team inbox
  • —Reporting and analytics
  • —Field service management
  • —Freddy AI

Pricing

freemiumFree plan availableFreshdesk offers a permanent Free plan and free trials on paid tiers.
PlanPriceNotes
FreeFreeFree plan for basic ticketing.
Growth$19/moPer agent/month billed annually.
Pro$55/moPer agent/month billed annually.
Enterprise$89/moPer agent/month billed annually.
View pricing page →

Best for

StartupSMBEnterprise

Integrations

SlackSalesforceHubSpotZapierShopifyJira

Part of

Customer Support Stack

Alternatives

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Comparisons

Zendesk vs FreshdeskIntercom vs FreshdeskHelp Scout vs FreshdeskFreshdesk vs Crisp

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